Get in touch
Fill out the form and a member of our accredited team will be in touch within one business day. Or contact us directly using the details below.
Office / Showroom
28 O'Brien Street,
Mount Druitt, NSW 2770
Hours
Monday - Friday: 8am - 5pm
Saturday: 9am - 2pm
At Hujurat Construction Pty Ltd trading as Hujurat Solar Supply & Install, we are committed to providing outstanding workmanship and customer service. If you experience an issue or are dissatisfied with any aspect of our service or equipment, we are dedicated to resolving it quickly, fairly, and transparently.
Email us at services@hujurat.com.au with the subject “Complaint / Service Issue - [Your Name & Address]” or call our office at (02) 7258 0676. Please include your invoice or quote number and photographs if applicable.
We acknowledge receipt of all formal complaints within 2 business days. A senior technical specialist or installer will review your system diagnostics and site records to determine the root cause.
We aim to provide a full resolution or corrective action plan within 21 business days. Where on-site service or warranty part replacement is required, we schedule an accredited technician without unnecessary delays.
If you are not satisfied with our resolution, you have the right to refer the matter to NSW Fair Trading (13 32 20) or the Energy and Water Ombudsman NSW (EWON).
